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  • Sale
  • On order over $150

    8%off

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    10%off

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  • On order over $500

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Shipping & Returns

Shipping & Returns


Returns Policy

You may return within 5 days of delivery for a full refund. Buyers are responsible to pay the return shipping costs.

You should expect to receive your full refund once the package has arrived safely at Charismatico Office in the original condition. 


If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We provide international shipping to most countries.  Shipping expenses dependant on package size and weight.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Importing Tax

Our items are shipped internationally may be subject to customs processing depending on the item's declared value.
Buyers may be subject to additional charges for customs clearance.